Metered answering services balloon from $450 to $2,600 a month the moment summer hits — exactly when you need the line most. SERVALO is one flat price per technician. Your bill doesn't spike because your phone rang.
Founding partners lock this rate for as long as they're with us — the list price after the founding cohort will be higher. White-glove setup ($299) is waived for founding partners. Unlimited office users: dispatchers and CSRs are free; you pay for techs on the board.
Fair use: 125 answered calls per tech per month included — more than double what a typical shop's line sees — then 35¢ per answered call. An “answered call” is a real conversation, not a wrong number or a robocall. Never a per-minute meter.
Human answering at a 5-tech shop's call volume — per-minute metered, scripts only, no booking, no dispatch, and the bill spikes in peak season.
One full-time CSR — 40 hours of the 168-hour week covered. No nights, no weekends, no overflow when both lines ring at once.
Every hour, every ring — intake, booking, dispatch, tech app and reviews included. A 5-tech shop runs the whole front desk for $750.
You pay 35¢ per additional answered call — about what one minute of a metered answering service costs. We tell you before it happens; the bill never surprises you.
Month to month. Your phone number is yours — leaving is unforwarding your line. Founding partners keep the $150 rate for as long as they stay.
Nothing for founding partners ($299 waived). We configure your line, hours, techs and playbook with you, and run live test calls — including a safety drill — before your line forwards.
We're onboarding a small number of residential HVAC companies personally. Early shops get white-glove setup, direct access to the team, and the founding rate locked in.